About
Experienced hands, not recycled marketing copy.
More than 15 years in IT across small business, MSP, and hands-on systems administration work. That includes senior escalation work and solving problems that cut across servers, networks, cloud, identity, endpoints, storage, security, and vendor systems.
What that means
The job is to keep the business operating.
That means reducing avoidable risk, executing changes carefully, recovering from outages cleanly, and giving clients useful guidance they can act on. It also means keeping the work proportional to the problem and avoiding unnecessary process.
AWS
Azure
GCP
VMware
Hyper-V
Windows Server
Linux
macOS
Microsoft 365
Exchange Online
Active Directory
DNS / DHCP / GPO
Fortinet / FortiGate
Meraki
Cisco switching
Backup & DR
Domain management
Storage planning
Uptime monitoring
15+
Years in IT support and systems administration
Senior
Escalation depth across infrastructure and business systems
Proven
Hands-on experience across Windows, Linux, macOS, cloud, and networking
Clear
Plain-English guidance and vendor translation
Good fit
- You want competent support without MSP bloat The focus is outcomes and stability, not layered process for its own sake.
- You need someone who can work across layers Not just desktop support, not just cloud, not just networking.
- You value directness Clear recommendations, clear scope, and fewer avoidable surprises.
- You prefer clean communication Primary contact is by email, with SMS, video meetings, and calls used when needed.