Houndworks IT Senior business support without MSP pricing
Ottawa small business IT support

Senior IT support for small businesses without MSP pricing.

Houndworks IT helps Ottawa companies and remote clients across Canada stay online, reduce risk, and make smarter technology decisions. The focus is practical support, fast issue isolation, careful change execution, and plain-English guidance. Vet clinics and other small clinics are a core focus, but startups, one-off jobs, cleanup work, and project work are welcome too.

Request support help@houndworksIT.ca
Monthly and annual support agreements available
Emergency response, disaster recovery, and business continuity
Vet clinics and small clinics are a core focus
Startups, one-off jobs, and project work welcome
What Houndworks IT does

Business IT support that is easy to understand and built to keep you online.

Small businesses do not need another vendor spraying jargon at them and billing by confusion. They need experienced support, quick response, and decisions that make operational sense.

Active Directory, Windows Server, and Microsoft 365

User setup and removal, access changes, mailbox administration, Exchange Online support, shared permissions, and day-to-day identity management.

Email, DNS, domain, and registrar management

Fix broken mail flow, DNS records, SPF, DKIM, DMARC, registrar issues, domain cleanup, and business email failures without guesswork.

AWS, Azure, GCP, and virtual infrastructure

Cloud support, server administration, permissions, backups, migrations, cleanup, and practical work across AWS, Azure, GCP, VMware, and Hyper-V.

Fortinet networking, firewalls, VPNs, and Wi-Fi

FortiGate policy changes, VPN troubleshooting, switching, routing, wireless issues, and network cleanup for offices that need stable connectivity.

Windows, Linux, macOS, monitoring, backup, and recovery

Cross-platform support, uptime monitoring, backup validation, restoration support, storage planning, and continuity work designed to reduce downtime and risk.

Quote review, one-off jobs, and practical cleanup work

Get a plain-English breakdown of MSP quotes, handle the one ugly problem that just needs fixing, or clean up neglected systems before they bite later.

Vet clinics receive 20% off services.

The core target is practical small business: vet clinics, dental offices, legal offices, accountants, trades offices, nonprofits, and lean teams that want senior help without MSP bloat.

See who this is for
How work moves

Simple process. Clean scope. Written summary.

  1. Submit request Send the problem, quote, project, or cleanup request through the contact page or by email.
  2. Review and scope I review the issue, identify the likely work, and provide a fixed scope and price where appropriate.
  3. Execution Work gets done with a focus on stability, speed, and avoiding reckless changes.
  4. Written summary You get a plain-English summary of what changed and what still needs attention.
What you are buying

Senior expertise without the usual overhead.

The value is not just break-fix support. It is reduced risk, competent change execution, business continuity, and someone who can translate vendor language into normal human English.

Emergency response Disaster recovery Uptime monitoring Cloud administration Fortinet networking Remote support

Targeted but not narrow

Vet clinics and other small clinics are a strong fit, but startups, one-off jobs, project work, and recovery jobs are all on the table.

Contracts available

One-off work is available, and monthly or annual support arrangements can be put in place when repeat coverage makes more sense.